Polityka prywatności

We Believe Clear Privacy Policy Is a Key To Build Solid Relationship With Customers.

Our privacy policy is committed to safeguarding your privacy. Contact us if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our software or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us – Motion Systems company and its employees

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

Information you have provided us with

This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information from our partners

We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.

Publicly available information

We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

  • Shipping companies like UPS, DHL (to send a package to you)

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. We encrypt all our computers and smartphones.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Embedded content from other websites

Pages and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Detailed description of collected data

Web page visitors

This is as simple as it can be. We Process not Personal Data of our visitors and we do not create any cookies. You are a guest here and we respect your privacy.

Product enquiry

We have to Process all necessary Personal Data in order to offer you the best product or/and answer all your questions. Following Personal Data may be stored in our internal systems:

  • your name and your company name
  • your e-mail
  • your phone number
  • your tax ID
  • your Skype ID

Technical support

In order to solve your issue, we need to obtain and Process technical details from you as well as contact details. Following Personal Data and not personal data may be stored in our internal systems:

  • your name or your company name
  • your e-mail
  • product name and serial number
  • snapshot

Software: System snapshot

System snapshot is an archive that contains logs and profiles. It is helpful during diagnosing your issue. Following Personal Data and not personal data may be stored in our internal systems:

  • profiles configuration and quick tunes values
  • custom user profiles and scripts
  • program logs
  • list of connected USB devices
  • motion platform serial number and status
  • game use statistics
  • country name

Please notice that Windows username is always removed from logs.

Software: Anonymous usage statistics

The application periodically sends anonymous usage statistics using our own private and secure analytic service. Collected data are used to improve our software and hardware. Following non personal data are collected:

  • motion platform type
  • software version for fresh installations and upgrades
  • playing time + profile name
  • playing time in VR + profile name
  • country name

Software: Periodic checks for update

The application checks periodically if there is a new software version available. If the new version is available for download, the application uses motion platform
serial number to generate single click download link. No Personal Data is collected in this process.

Shipping address

We require shipping address details to send you a package. Following Personal Data are collected and Processed:

  • your name and your company name
  • your address including zip code and country
  • contact person name
  • contact person e-mail
  • contact person phone number

Please notice that we have to share mentioned Personal Data with shipping companies in order to send a package for you.

Disclaimer

The information contained in this web page does not constitute an offer in the meaning of the Civil Code of 23rd April 1964.

The data administrator is Motion Systems Michał Stanek, ul. Duńska 13, 54-427 Wrocław, VAT ID/NIP: 886-256-36-27.

All rights reserved. Use, copy and dissemination of any and all material contained in this web sire are in particular subject to the Act dated the 4th of February 1994 on copyright and neighbouring rights (Dz. Um {Journal of Laws} No. 24 item 83 as later amended).

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy. Last modification was made 2018.07.20.

Detailed contact information can be found in contact section of our webpage.